Exchange or Return of Goods

Due to the nature of our products, we currently do not accept returns or exchanges unless the item is defective or incorrect. If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order for assistance.

You have 14 days from the date of receipt of your order to initiate a return request. To ensure a smooth process, please notify us within this timeframe if you wish to return any items.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • Products must be unused, unopened, and in their original packaging.
  • Items must be returned in the same condition as received, including all labels and tags.
  • For hygienic reasons, certain products (such as opened cosmetics or injectables) cannot be returned once opened or used.

FAQs

What products do you offer?

At Plusmetic, we specialize in a variety of health and beauty products, including:

  • Anabolic steroids
  • Ozempic for weight management and diabetes control
  • Botox treatments
  • Skincare essentials
  • Dietary supplements
How can I place an order?

Placing an order is simple! Contact us on WhatsApp or Telegram or just browse our product categories, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your order.

What payment methods do you accept?

We accept a variety of payment methods for your convenience, including:

  • Credit/Debit cards (Visa, MasterCard, American Express)
  • PayPal
  • BTC and ETH
Do you offer international shipping?

Yes! Plusmetic ships internationally. Please note that delivery times and shipping costs may vary depending on the destination country.

How can I contact customer support?

Our customer support team is here to help! You can reach us via: